Supporting You to Build a Sustainable and Profitable Business

to achieve your freedom and financial success.

500+business owners and start‑ups supported since 2022
15+years advising and supporting businesses

Support that fits

Where is your business today?


Established, $500k and up

Business Advisory

Your business pays the customer well. What does it pay you?

Diagnosis-first advisory from senior advisers. We find where profit is leaking, name the projects that fix it, and stay with you while they are delivered.

  • Improve cash flow and margin
  • Lift the income the business pays you
  • Reduce the business's dependence on you
  • Grow what the business is worth
5 to 15%Combined bottom-line lift targeted over 12 to 18 months by the projects locked in the 5M Profit Intensive. Each project sets a measurable target. Results vary by business.

Government-funded

Self-Employment Assistance

Thinking about starting your own business? Need support with your existing business?

Government-funded support to help you plan, start and grow a viable small business with confidence. Funded by the Australian Government, Workforce Australia.

Choose from six services: workshops, business plan development, advice sessions, training, coaching and health checks.

Getting started

Business Plan Accelerator Workshop

Start your tailored business plan in two days.

Do you want to fast-track a roadmap to start or improve your business? Two days with our advisers, and you leave with the start of a tailored plan, ready for adviser review.

Why owners choose Transcend

Big-firm thinking.
Small-business understanding.

The discipline of a large advisory firm, applied at the scale of your business. We work with micro and small businesses, from the first plan to more than $3 million in turnover, and every piece of advice is shaped to the owner in front of us. Each of our advisers has run a business of their own, and Transcend Services has more than 15 years of advising and supporting businesses behind it.

01

Advisers who have run businesses.

Advice grounded in what actually works when the money and the risk are yours.

02

Made to measure.

We start with what you want the business to give you and design the work around it. Each step is a separate investment, made when you are ready.

03

Quick to adapt.

A small senior team, direct access to your adviser, and a written result at every step.

Start with the numbers

Don't guess what's holding your profit back.


The Profit Stocktake is a short, owner-led self-assessment. It puts a dollar figure on your Income Gap, the distance between what the business pays you now and what you need it to deliver, and scores your business across the five parts of the Transcend 5M Business Success Model.

You finish with one clear next step. No sales carousel and no menu of options.

Take the Profit Stocktake

Complimentary.

How Business Advisory works

Five steps to your Ideal Income.
Invest in each one when you are ready.
Evidence drives your next investment.

The stepWhat it isWhat you leave withCommitment
1
What it is

A short self-assessment that puts a figure on your Income Gap.

You leave with

Your Income Gap in dollars, five scores and one next step.

Four minutesOnline, complimentary
2
What it is

One working day in Melbourne, built around your own numbers.

You leave with

One A3 page holding up to three locked profit projects.

One daySmall cohort
3
What it is

A written, in-depth review of the commercial engines of your business.

You leave with

A Business Health Score, valuation ranges and a scored risk register.

5 days to 4 weeksThree tiers
4
What it is

A senior adviser drives the locked projects to their targets.

You leave with

Projects delivered to KPI, and a tracker you keep.

3 to 6 monthsFixed review cadence
5
What it is

Retained senior advice and governance to protect the gains.

You leave with

Quarterly reviews, a governance rhythm and advice between meetings.

RetainedBy invitation

Every step produces a written result that stands on its own. You never commit to delivery before the evidence is in.

Results, in writing

Two owners. Both thought the business was fine.


Both owners believed the business was performing. Neither had seen all eight engines reviewed together. Extracts from two completed Profit & Risk Diagnostics, with names removed and figures real but rounded.

Trade services, about $650,000

Red, and capped there.

Ten years trading. Steady revenue four years running. Busy, and profitable on the surface.

40
Business Health Score, out of 100

Three engines came back red. The score cannot rise above 60 while the cash position stays critical, whatever else improves.

Professional services, about $1.03m

Amber, in its best year.

Revenue up 5.8 per cent. A $115,000 profit swing, and net assets quadrupled in the year.

59
Business Health Score, out of 100

Two engines green and six amber. Held down by a cash buffer of 0.9 months and heavy reliance on the owner.

Client testimonials

What owners say about working with Transcend.


The Transcend information, materials and analysis are MBA quality. The Transcend point of difference provides extensive small to medium day to day business experience combined with a wealth of relevant knowledge across many sectors.

Jason FosterBusiness Advisory client

Transcend helped us step back, work on the business rather than in it, and build the systems that gave us back both time and margin.

Established business ownerProfessional services

Working together

Approved Provider & Partners


Transcend Services works in partnership with federal, state and local governments, and with chambers and community organisations, to support small businesses.

Approved Provider

Government

Business and community

  • Frankston Business Collective
  • Kojo Consulting
  • Peter Young Business Services
  • Tempo Insurance Group

See all partners

Behind the advice

Meet your advisers.


Rod Makin, Director

Rod Makin

Director

Jamie Marra, Director

Jamie Marra

Director

Jeff Rogut, Adviser

Jeff Rogut

Adviser

Linda Wilson, Adviser

Linda Wilson

Adviser

Lydia Harb, Adviser

Lydia Harb

Adviser

Mostafa Hadi, Adviser

Mostafa Hadi

Adviser

Paul Ostaff, Adviser

Paul Ostaff

Adviser

Foz Sinni, Adviser

Foz Sinni

Adviser

Thomas Meier, Adviser

Thomas Meier

Adviser

The same experienced advisers deliver our government-funded program and our Business Advisory services, so the support you get is consistent at every stage.

Start here

Four minutes will tell you whether there is a conversation worth having.

The Profit Stocktake is the first piece of work we do for you, and it is complimentary. From there, each advisory step is a paid engagement, because depth of work costs something.

Starting a business? Explore Australian Government-funded support through Workforce Australia.